Have bumper to bumper warranty and still can't get good service, acknowledge problem and tell me.its nothing can be done to my satifaction, car stil shake while driving (directly after svc pic up) and told I have one of the best car on lot by shop mgr.and she feels nothing with test drive and to come back Monday so, her dad can ride with me with a fresh pair of eyes SMH told me my tire replacement can take up to months
This is the most incompetent place in Norfolk. I took my car for inspection and sat there for 3 hours, then they fail my inspection because they didn't have the key lock to take the wheel off to check the brakes and the lock was in the gloves compartment and they could have asked me for it, then they wanted to give me a price to fix other stuff. I took my keys and walk away. DON'T GO THERE, INCOMPETENT INCOMPETENT
I been coming here for years and always defended their poor reputation..i dropped my vehicle off for repair and inspection. They were adamant that they wouldn't start ANY work unless i prepaid which i did, then they didnt start working on my car till 18 work hours later. I missed two days of work when they assured me my car would only take one day to fix they had it for 3 days. And ruuuuuuuuuude customer service reps. Will not be returning
The customer service representatives gave very short answers to my questions, if they answered them at all. I was the only one in line to have my vehicle inspected, and when I arrived I was told it would take 30 mins tops. I sat inside of the office for 2 hours waiting. The one time I patiently and respectfully asked what was taking so long, I was immediately cut off as soon as I started to remind them. I'm severely dissatisfied and will NOT be coming back. You can't tell a difference between the employees and the customers. Ive just been sitting here watching people come and go without knowing who works here and who doesn't. Their customer service as a whole is severely disappointing.
Poor customer service over charge o. Weekends...
Count your money.....shut off services..cars are dirty no points for havi g more gas than given. Cars renten no air. Cars in poor driving condition..pay more go elsewhere for your own safety
Patriot Cash Car Rental And Repair is a US Car Rental based in Norfolk, Virginia. Patriot Cash Car Rental And Repair is located at 3562 N Military Hwy, Norfolk, VA 23518, USA.
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