Let me first say that the customer service here is amazing. I rented a truck on Saturday and needed to keep the truck an extra day. Ray and Edward were both very helpful and answered all my questions. Moving can be stressful, but they made sure that I had a reliable truck (with AC better than my personal car) at a reasonable price. When I move out of my storage unit, I will use another truck from this location.
I am in the military which has brought me to the Hampton roads area. I have rented storage units in my time, this has been by far the worst experience of my life. On top of my unit being infested with rodents and valued and cherished personal belongings from my daughters childhood having to be thrown away (because there were dead rodents and layers of feces and urine, see pics attached), the unit that they moved me into while all of this was getting situated, has been rented out and other valued belongings I had (in the new unit) were "thrown" away by staff because they did not know that unit was mine. Do not rent a storage unit
Have been storing furniture for more than 10 years. Storage rooms are spacious; staff is always very nice and courteous; helpful with problems. Sometimes it takes a while to get things done, e.g. the back wall of my unit had to have the brick plastered as it was shedding on my goods, but it was fixed in due course and I no longer have a problem. Access times are convenient including Sunday. Again, very cooperative staff.
I would recommend this location over any other in the area!
The office staff was not only friendly but very helpful. I got what I needed at a great price AND one of the staff ladies actually helped me move some of my things and gave me some packing tips in my unit :)
I have been using AAAA for years and they are GREAT!
We have rented up to three different storage spaces over the last four years. At all times, we received solid, reliable communication and support from the front office staff. The flexibility of our rental terms has been helpful as we have juggled moving our home several times. The hours for access have been convenient as well.
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Aaaa Self Storage Moving is a US Moving Company based in Norfolk, Virginia. Aaaa Self Storage Moving is located at 110 E 22nd St, Norfolk, VA 23517, USA.
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