I reached out to Home Floors Galore after reading their reviews here and other sites. Mr. Mark came out and gave an estimate to have already purchased flooring put down, and walked me through everything step by step. He was very very sweet and assured me we would be very well taken care of. ( I had told him the horror stories of our home and contractors. ) The pricing was reasonable compared to others and it was very comforting knowing that he was also a wood floor inspector for the state. Very well experience and excellent mannered. We were in a bit of a rush due to having a lot of company coming to visit soon and we were walking on bare sub floors in some areas. So he assured me that he would help make us a priority. We decided to take his bid and accept the contract. The gentlemen he had come out to do the work (Sean and Randy) we very polite and so kind to our sweet girls. They made sure to always say hello to the girls, as they were very curious about the work they were doing. The confirmed what we had needed done and got to work right away. They were not only fast, but excellently crafted. It went so much smoother than I expected due to past experiences. They really restored my faith in contractors. Sean and Randy went above and beyond to make sure our family was well cared for. Their eye for detail was amazing. Over all this was the most pleasant experience we have had ever with a contracted job. They also helped save us tons of money when they discover water damage in our bathroom and laundry room. If they had not fully inspected that area, and just covered it with floor we would have been out of luck later on down the road. So such a big thanks to them.
Worst ever!
Mark Taggart guided me through various options in replacing a worn out wall to wall carpet over old linoleum with a wood floor--he helped me decide on engineered hardwood, which looks beautiful and was right in our price range. Although there was a problem during installation, Mark and his crew did their best to fix it in short order, and were pleasant and easy to contact and work with. The floor has been in place almost a week now, and I couldn't be happier. I recommend them whole-heartedly!
The owner of the company Mark Taggert is the type of contractor you see in your nightmares. When I first called him to schedule the measurements of my house to put laminate he sounded very knowledgeable, patient and professional. When he came in to measure, he brought the contract with him, we signed the contract wrote him a $100 check as a deposit "to hold our days on his busy calendar." I texted him with some questions about our project and he replied in an irritable manner, I started feeling that I have made a mistake and I would not trust him with my house. According to the contract rules I cancelled the contract within 3 business days, he cashed my check, and when I asked him to give my money back he started to threaten me saying that if you come at me then he will come back. He promise. And he blocked my number. I will be looking for professional help to resolve the issue, meanwhile, I wanted to let everybody know, please find someone professional and save your money.
Home Floors Galore is a US General Contractor based in Norfolk, Virginia. Home Floors Galore is located at 6351 Adair Ave, Norfolk, VA 23502, USA.
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