I could NOT believe a Dr. and Hospital can treat someone this way and still be in business. I have had several surgeries in my life and never had the need to write a complaint letter. I am writing this note to hopefully help you make a better choice away from this Dr. or Hospital. Another Dr. referred me to Dr. Skidmore. Several years ago I went to Dr. Vijay Singh and I highly recommend him and all of the Doctors in this group, Neurosurgical Associates across the street from Norfolk General Hospital. Great office staff too!!
I am rating this a 1 for several reasons. First, it took them almost an hour to call me back for my appointment, and then when it was over I had to sit back down and wait an additional 10 minutes just to check out. The Physicians Assistant I saw told me he was going to give me better medication for my pain, however when I left I had nothing. I called 5-10 minutes later asking if my prescription was sent to my pharmacy, and the lady I spoke to said that the PA never said anything about medication. I ask if they could ask him about it, and miraculously he had already left, 5-10 minutes after I left. Also you have to call a thousand times just to get an answer. I will be looking for a different place. The office staff seems very nonchalant. The only person worth mentioning is Ms. Jocelyn. Very sweet and caring. WORST DOCTOR'S VISIT EVER.
The other reviews on here are shameful but to each his own. I was weary at first reading the reviews too but I decided to do more research instead of taking others comments for face value. I’m happy with Dr. Skidmore and his team and would recommend his services. He has been practicing for over 28 years and is board certified!
Dr. Skidmore and his staff were great! From the initial meet throughout the entire process he, his PA, and medical staff were very caring, knowledgeable and put my questions and concerns first. The front desk staff is also very friendly and helpful.
I have never experienced a more unprofessional medical office. Administratively this place is an absolute nightmare. Recently they rescheduled our appointment and attempted to contact us by calling one number, one time and couldn't get through to leave a message. That was their one and only attempt and when we showed up they communicated that to us and didn't try to fit us in or anything. Knowing that I filled out all those forms when registering as a new patient, I KNOW I gave more than one phone number, in addition to an email address! The staff told me repeatedly that there is only one number "in their system". Um, okay... that's a problem, don't you think?!! Could you maybe pull the file and look at all those forms I filled out? Why bother have your patients fill out all those forms, if you are only going to use some of the information? Why do you want my email address? Why do you want my home, work and cell numbers? Why do you want an alternate contact? I bet if I owed them money they sure would suddenly become quite resourceful and look at those forms. This is on top of waiting HOURS to see a doc multiple times, having trouble even making an appointment over the phone, unreturned calls and no support from their office in attempt to get questions answered. He may be a great surgeon (I don't really even know he is, as we inherited him in an emergency situation), but his office surely doesn't reflect or come anywhere close to even average standards. Running an office should be the easy part, right... I mean it's not surgery! The worst part... they don't care. They don't want to fix it or make it better. The staff is so complacent. Their admin processes are broken and there is no leadership or desire to make it better. Sit in the waiting room for hours (especially if sitting causes you pain), take off work so we can turn you away... "sorry".
You’re in good hands!
Without going into all the details, PLEASE RUN from Dr. Grant Skidmore with Neurosurgical Specialists!! I had a triple laminectomy two months ago to help severe stabbing pain in my left lower back and sciatica down back of right leg. Now I still have same pain, but new severe pain in right lower back. New MRI shows why I still hurt! Between this doctor and the night nurses Monica and Agnes on Post Op Surgery 2nd Floor at Chesapeake Medical Center, I am lucky to be alive!!! I was supposed to be recuperating after surgery 3-5 days in hospital per Dr. Skidmore. I had 20 staples in my back and in severe pain and I sobbed in horrible pain and the night nurses would NOT come to my room. Nurse Monica checked my blood pressure and I asked for something for my pain. She walked out of my room stating " Nope, blood pressure too low, NOT ON MY WATCH!! I sobbed and sobbed very loud for several hours hoping anyone would come. I went 6 hours without pain meds or anyone coming to my room with my back burning on fire and me holding myself up with my arms on the bedrails so my back didn't touch the bed. My blood pressure is normal to low and has never been an issue in my life so this was not a factor. When Dr. Skidmore came in 1st morning after surgery, he was furious with me getting a bad report from the nurses. Yes, this happened again the 2nd night and next morning he was screaming at me and then I had to endure him ripping the large bandage off to put on new. Also the 2nd evening, I started having terrible cramping going down my legs really scaring me so I asked Nurse Monica to please call the Dr. for me. She laughed out loud and walked out. My Admin Assistant and a Girlfriend and her husband were in the room visiting. Awhile later, the nurse came back and told me I would NOT be talking to the Dr. or his PA, Michael!! I told the Dr. the 2nd morning post-op while he was screaming at me that I was cramping in my legs and I had asked the nurse to call him the night before. He laughed loudly and said "That would never happen because they don't have my number!" I have always had a terrible time getting a human voice to answer the office lines too. I have also learned that recently most of Dr. Skidmore's office staff walked out on him because of how they are treated by him. I asked the hospital In-House Dr. for help as he was doing rounds to every patient and he said he can't change another Dr's orders. He was nice and felt so sorry for me. I called my 82 year old Mother in another state and she told me to ask if I could go to a Rehabilitation Center to recuperate instead of staying in this place. That was arranged & approved with my insurance co. the 2nd morning after surgery to go that day by ambulance. I was taken at 9PM to the Beth Shalom Rehab Center and they were my Angels for 7 days. They were a bit upset that Ches. Regional sent me so late. I was shaking when I got there and they just held me.....
Dr. Grant A. Skidmore preformed a laminectomy T1-T4 due to a SSEH for me. He was able to clearly communicate the procedure before preforming. Prior to the surgery I was paraplegia with numbness up to my sternum. Dr. Grant A. Skidmore's precision surgical skills resulted in me being able to walk again. He was friendly and professional.
Dr Grant A Skidmore Md is a US Doctor based in Norfolk, Virginia. Dr Grant A Skidmore Md is located at 6261 E Virginia Beach Blvd Suite 200, Norfolk, VA 23502, USA.
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