I absolutely love this store. The staff is phenomenal, they have great deals if you look hard enough, they give away lots of free food samples, and they have discounts for military members, emergency medical service members, and students! The staff knows which treats my dog likes and give me a heads up when they're on sale, and they will let her try a treat for free if I'm not sure my girl will like it because they know I will only spend my money at their business. I could not recommend a store more. Their style is exactly the reason I love small businesses!
When first interviewing at muddy paws, it's took almost 3 weeks to hear back from them. After expressing that I had other job offers they called and offered me a job. As the time went on the owner, who stays in the office every day except to come back and ask every one what they were doing began to treat employees around me very poorly. People were asked what other people had done for the day, told they were not getting raises if they did not make different personal life style choices. And were let go for being injured. One person was told she could not answer the phones because she had an accent that was unprofessional.
The kennels are all rusted and the dogs are kept in the kennels for too long during the day for "daycare." Dogs that are unaltered are kept in their kennels for most of the day and let out maybe 3 times for 5 minutes each. The place where unaltered dogs are let out is called the rotation yard and that leaks into the kennels on the other side of the wall. This leads to pets laying in other dogs feces and urine when it is cleaned. Muddy paws is a complete health code and HR disaster! I warn anyone who wants to work kennel to go to a hospital or a better kept daycare. Do not bring your pet here and do not work there if you have a choice!
It was quick right to the point, I needed my cats nails trimmed and they were friendly and fast.
My dog ABSOLUTELY LOVES this place. No place is perfect. But my dog perks up and her tail going to wagging EVERY time we pull into the parking lot. I'm grateful for this establishment and hope that all business alike would mimic their business model!!!!!!!!!!!!!!!!!!!!!!!!!!!
Ive been taking my dog here for 3 years, people that work there are very nice and always very helpful.
Muddy Paws is a US Pet Store based in Norfolk, Virginia. Muddy Paws is located at 3700 Hampton Blvd, Norfolk, VA 23508, USA.
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