The worst car wash ever. Every time I come here I pay $40-$50 to get the best cleaning service they have and my car always looks like trash. Unfortunately, they are the only ones that stay open after 5 and that's when I get out of work. They are the worst cleaners, I always have to take the guy back and wait forever for him to go over the details that he should've gotten done in the first place.
Fast and friendly experience. Staff was great, and did a great job, despite there being about 8 cars all there at the same time they got us all in and out quickly and efficiently without skimping out on the detailing. Most places that get busy, cut corners to make up time, these guys run like a well oiled machine to keep the cars moving without sacrificing quality. Will definitely be back again!
Went there this morning for a full service car wash. I think their service do reflect their cheap price. Not getting same standard service as I paid in other car wash places with higher costs. Six workers are working and no one has smile on their face. After they told me its all done, I went to check my car. All four doors are not cleaned at all. They are as dirty as when I brought in. I pointed it out to one of the girls, and she told me she cleaned three times. Are you kidding me? I used my finger wipe on it, dirt easily came off. That doesn't seem like after three times cleaning. And her towel that she used to clean my car is even dirtier than my car. Didn't vacuum my trunk until I asked about it. Plenty water marks on the window from exterior wash. Not a good place to go for a car wash.
They broke my mirror. The manager came over and shoved it in that's what broke it. When I went back he told me " you only got a four dollar car wash !" We are not responsible. Terrible customer service !!!! Stay away. This is the second time they damaged one of my vehicles !!!
I HAVE A MEMBERSHIP THAT I BEEN PAYING $75 PER MONTH FOR ABOUT 18 MONTHS,, BEEN COMING TO THE SAME LOCATION FOR ABOUT ONE YEAR,, HAD MY CAR PAINTED A DIFFERENT COLOR AND MOSTLY ALL THE EMPLOYEES KNOW MY VEHICLE, THIS PARTICULAR DAY THEY HAD A MANAGER BY THE NAME OF TREY THAT REFUSED TO SERVICE MY VEHICLE BECAUSE THE STICKER WAS NO LONGER ON MY DOOR,, I TOLD HIM THE VEHICLE WAS RECENTLY PAINTED AND THAT ONCE I FINISH GETTING THE VEHICLE WET SANDED THAT I WILL HAVE A STICKER PUT BACK ON THE DOOR. HE REFUSED TO SERVICE MY VEHICLE AND TOLD ME TO GET IT OFF THE TRACK AND HE HAD A NASTY ATTITUDE,, I ASKED FOR A GENERAL MANAGER AND HE TOLD ME THAT HE WAS THE MANAGER. I IMMEDIATELY CALLED AUTOBELL HEAD OFFICE AND I WAS TOLD THAT IT WAS POLICY AND I GUESS THEY DID NOT VALUE ME AS A CUSTOMER BECAUSE THEY DID NOT HANDLE THE ISSUE APPRORIATELY OR EVEN SAY THEY WILL TALK TO THE MANAGER AT THE LOCATION,,, I BEEN PAYING A $75 MEMBERSHIP FOR ABOUT 18 MONTHS COMING DIRECTLY OUT OF MY BANK CARD, I AM GOING TO DO BUSINESS WITH ANOTHER CAR WASH,,,,, THE MANGER TODAY WAS VERY DISRESPECTFUL AND WAS AT LEAST HALF MY AGE AND HAS NO CUSTOMER SERVICE SKILLS, AUTOBELL NEEDS TO RETRAIN THEIR MANAGERS AND TEACH THEM HOW TO BE PROFESIONAL WITH THEIR CUSTOMERS..
Autobell Car Wash is a US Car Wash based in Norfolk, Virginia. Autobell Car Wash is located at 5840 E Virginia Beach Blvd, Norfolk, VA 23502, USA.
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