Certainly most car owners would agree a reliable and trusted mechanic can add an immeasurable amount of comfort and security.
Truly a treasure in Ghent!
My wife has taken her VW to Coastal Import Repairs for 10+ years. She has been extremely satisfied with the friendliness and thoroughness in addressing any issue she brought up. I recently brought my Ford Escape to Coastal Import Repair to address an electrical issue. As this was my first visit, I found the business to be very professional and thorough. Although a first time customer, Curtis made room for my issue in their schedule. The mechanic quickly diagnosed the problem and installed the required replacement part. Curtis kept me informed throughout the process. Professional mechanics and a customer-focused and friendly front office mark Coastal Import Repair as a superior business that I highly recommend.
Always prompt and efficient service; I've been taking my vehicle to Coastal for years. Great team in the office and in the shop so highly recommend them if you need auto service and repair!!!
And that has been my experience with Coastal going back way over 20 years.
Coastal is the only repair shop that works on my VWs. For the past 10 years Coastal the staff and technicians have always remained pleasant, professional and honest. Quotes are always honored, courtesy calls are made before additional work is performed, and I have never had an issue with any repairs performed. A top notch company!!
Coastal recently performed the 100,000 mile service on my 2010 Lexus RX350. Before doing any work they accurately quoted the cost in advance. Because I had to travel at the last minute, they were kind enough to move my appointment up to the next day with very little notice. All work was done very professionally and on time. Staff is very pleasant and professional. They kept me advised throughout the process on when my car would be ready. An additional plus was their recommendations for wear items that should be addressed at the next service interval in addition to normal scheduled service actions. The work shop is very neat and organized. I definitely plan to have my vehicle serviced here in the future and have already recommended them to my friends.
I also really appreciate the honesty of the desk and the mechanics. I'm always told what work is urgent and what is important to watch.
Matthew and his crew are courteous, caring, prompt and eager to take the time needed to answer all questions.
Coastal Import Repair Ltd is a US Car Repair based in Norfolk, Virginia. Coastal Import Repair Ltd is located at 422 W 21st St, Norfolk, VA 23517, USA.
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