I went here to get a tattoo during the summer. It was my first tattoo and I had an amazing artist. My tattoo came out just the way I wanted it to.
Just be respectful and maybe people wouldn't have so many negative things to say. Not a difficult concept.
This is an establishment for a customer looking for technical execution of a tattoo. There isn't flash to peruse or to pick from. You come to Otzi with an idea that will be custom made for you and executed beautifully.
They also delete many of the bad reviews left on their Facebook page regarding this behavior to make themselves seem less horrible. (But not before responding with some bitchy excuse for providing bad customer service.) Pretty immature.
Obviously I looked at your site which is why I sought out these artists. It's condescending to assume we don't research artists prior to contacting them. And your tattooists aren't iconic artists, so you should stop with the comparisons and get over yourself. Your response just proves that people are correct when they say your customer service and your attitude is terrible.
Couldn't have asked for a better spot and artist to get my tattoo. This is a custom tattoo shop, you come in with a concept and they materialize it for you in a way only elite artists possibly could. As a matter of fact, all their artists are incredible and have amazing work on display. The shop in itself is like a visit to a museum of oddities, lots of interesting things all over. The cleanliness is on point, the staff is helpful and friendly, and to top it off, they give you free lollipops!
Best shop in Hampton Roads. Very professional and very friendly folks. All the artists do great work. Matti was great to work with.
Don't make my mistake. I ignored the bad reviews here, and a bad experience a friend had, and went in to the shop anyway because the artists seem very talented. Unfortunately you don't get to talk to one unless you have a tattoo idea the receptionists approve of. The entire staff is so arrogant and rude. They rejected and shamed me for what I wanted and told me to go somewhere else.
**Edit** If it wasn't clear, I wasn't just upset about being turned away, I was upset about being shamed and treated poorly. But apparently you're okay with customers being treated that way. That doesn't make me want to return with concepts your artists are "allowed" to do either.
They're very comfortable turning away business so they must not need it. There's plenty of tat shops around here that welcome working with people and won't talk down to you in the process. I'd recommend literally anywhere else.
Otzi Tattoo Agency is a US Store based in Norfolk, Virginia. Otzi Tattoo Agency is located at 1130 Boissevain Ave, Norfolk, VA 23507, USA.
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