Why are they even allowed to be on groupon anymore? I know Groupon provides discounted services in hopes of getting good tips...but you will never get a dime from me if you require a tip. I cancelled my massage and will never use this compnay!
Set up an appointment for my boyfriend & I 1 year anniversary to do a couples massage and showed up with the business closed. No one called us to let us know.
Unprofessional. Very dark in side. Told me their Norfolk location is closed because of no power. Could you go to va beach location. We did. Showed the Groupon. They didn't speak any English. They gave us their cell phone to talk to their boss and said do you want to go to another location or wait 30mins. It's in a run down area on the beach with name aura spa not happy day. We walked out. Quite unpleasant and rude staff. Worse Groupon I bought drove an hour and hired a sitter. Worse customer service experience.
Rude staff. Bought a Groupon to use here and I’m not going to use it because the customer service is terrible. Don’t go!
If I could give it no stars I would. That was the MOST PAINFUL thing I've ever received. Also I don't feel it's protocol for the masseuse to be spread over my head on the table like I was seriously confused. The table was already small but then you get up there with me? I didn't feel comfortable getting undressed so I left some items on. Glad I did. Then after the torture was over they demanded I give no less than $10 for a tip. Who does that.? Then one of the guys working there had the nerve to say times are hard. In response to me not wanting to give a $10 tip since it wasn't worth it. THE ABSOLUTE WORSE PLACE TO GO. Don't waste time buying the Groupon don't waste time coming I should have just let mine expire it was a reason I got all the way to the six month mark without using the damn thing.
Happy Day Spa is a US Spa based in Norfolk, Virginia. Happy Day Spa is located at 6622 E Virginia Beach Blvd, Norfolk, VA 23502, USA.
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